cj77 Privacy Policy — How We Protect Your Personal Data

This Privacy Policy ("Policy") describes how cj77 ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the cj77 platform available at cj77.bet, including all games, services, and features offered on that platform. This Policy applies to all players registered on the cj77 platform, regardless of the device or method used to access the platform.

By registering an account with cj77 or continuing to use the cj77 platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the cj77 platform and should request account closure by contacting our support team.

The data controller responsible for your personal data collected through the cj77 platform is cj77. You may contact us with any privacy-related enquiry using the details below:

cj77 collects personal data that you provide directly, data generated automatically by your use of the platform, and data received from third-party partners for verification and fraud-prevention purposes. The categories of personal data we collect include:

• Identity data: full legal name, date of birth, government-issued photo identification document (NID, passport, driving licence), and selfie photograph submitted for KYC verification.
• Contact data: mobile phone number (Bangladeshi), email address (where provided), and any support correspondence you initiate with cj77.
• Financial data: bKash account number, Nagad account number, Rocket account number, bank account details (where applicable), transaction history, deposit and withdrawal records, and account balance information.
• Technical data: IP address, device type and model, operating system, browser type and version, session duration, page views, click-stream data, and crash or error logs generated during platform use.
• Gaming data: bet history, game session records, win and loss records, bonus usage, VIP tier progression, and responsible gaming tool settings (deposit limits, session limits, self-exclusion status).
• Marketing data: your preferences regarding receiving promotional communications from cj77, and records of any promotional offers you have claimed or opted out of.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where health-related information is voluntarily disclosed in the context of a responsible gaming self-exclusion request.

cj77 uses the personal data we collect for the following purposes. We only process data for purposes that are compatible with the reason for which the data was originally collected:

• Account registration and ongoing account management, including verifying your identity via KYC procedures and maintaining accurate account records.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank accounts, and maintaining transaction records as required.
• Providing and operating the games, sports betting markets, live casino tables, crash games, and all other services available on the cj77 platform.
• Detecting and preventing fraud, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in the Terms and Conditions.
• Administering responsible gaming tools including deposit limits, session time controls, loss limits, and self-exclusion requests, and monitoring for indicators of problem gambling behaviour.
• Sending you promotional communications about cj77 offers, bonuses, and new game releases, where you have consented to receive such communications or where we have a legitimate interest to do so. You may opt out of marketing communications at any time.

We do not use your personal data for automated individual decision-making processes that produce legal or similarly significant effects without human review, except as required for real-time fraud and AML screening systems where human oversight is applied to flagged cases.

cj77 processes your personal data on the following legal bases:

• Contractual necessity: processing your identity data, contact data, and financial data is necessary to perform the contract between you and cj77 (i.e., to operate your account, process bets, and handle deposits and withdrawals).
• Legal obligation: retaining transaction records, conducting KYC verification, and performing AML screening are required to comply with applicable financial crime prevention laws and regulations.
• Legitimate interests: fraud detection, platform security, responsible gaming monitoring, and improving our services are based on cj77's legitimate interests in operating a safe and compliant platform, balanced against your privacy interests.
• Consent: where we send you marketing communications or use non-essential cookies, we rely on your consent, which you may withdraw at any time without affecting the lawfulness of processing conducted before withdrawal.

cj77 does not sell your personal data to third parties for marketing purposes. We share your personal data only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and connected Bangladeshi banks receive only the financial data strictly necessary to process your deposit or withdrawal transaction. They act as independent data controllers subject to their own privacy policies.
• Game providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, and other licensed providers receive session identifiers and gameplay data necessary to operate their games on the cj77 platform. They do not receive your full personal profile.
• Identity verification and fraud prevention partners: third-party KYC service providers and AML screening platforms may receive your identity data for the sole purpose of verifying your identity and screening against financial crime watchlists.
• Legal and regulatory authorities: cj77 may disclose your personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory demand.

All third parties who receive personal data from cj77 are required to process that data in a secure manner consistent with applicable data protection standards. cj77 does not permit third parties to use your data for their own marketing or commercial purposes beyond the scope of services they provide to cj77.

When you make a deposit or request a withdrawal on cj77, your payment data (including your bKash account number, Nagad account number, Rocket account number, or bank account details) is transmitted directly to the relevant payment processor using encrypted connections. cj77 does not store your full payment credentials on our servers after a transaction is completed.

Transaction records (amounts, dates, payment method type, and transaction reference numbers) are retained by cj77 for a period of at least five years in order to comply with anti-money laundering record-keeping requirements. These records are held securely and accessed only by authorised cj77 personnel and, where legally required, by regulatory authorities.

cj77 uses cookies and similar tracking technologies on the cj77.bet platform to ensure the platform functions correctly, to analyse usage patterns, and to personalise your experience. The types of cookies we use are as follows:

• Essential cookies: required for the platform to operate. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without preventing you from using the platform.
• Analytics cookies: help cj77 understand how players use the platform — which pages are visited most, where sessions begin and end, and which features are used. This data is aggregated and does not identify individual players. You may opt out of analytics cookies via your browser settings.
• Preference cookies: remember your platform settings such as language preference, notification settings, and game display options so that you do not need to reconfigure them on each visit.

By continuing to use the cj77 platform after being informed of our cookie practices, you consent to the use of essential and preference cookies. Analytics cookies require your separate consent, which you may grant or withdraw at any time via your browser's cookie management settings.

cj77 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our retention periods are as follows:

• Account data (identity, contact, KYC documents): retained for the duration of your active account relationship with cj77, plus a minimum of 5 years after account closure to satisfy AML and record-keeping obligations.
• Financial transaction records: retained for a minimum of 5 years from the date of each transaction in compliance with financial crime prevention regulations applicable in Bangladesh.
• Technical and gaming logs: retained for up to 24 months from the date of generation, after which they are anonymised or securely deleted, unless retention is required in connection with an ongoing dispute or investigation.

When retention periods expire, personal data is either securely deleted, anonymised so that it can no longer be linked to you as an individual, or archived in encrypted form where legal obligations require continued retention.

Subject to applicable law and certain exceptions, you have the following rights with respect to your personal data held by cj77. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: you may request a copy of all personal data cj77 holds about you, together with information about how it is used and with whom it is shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. You may also update most account information directly via your cj77 account settings.
• Right to erasure: in certain circumstances, you may request that cj77 delete your personal data. This right is subject to cj77's legal obligations to retain data for AML, fraud prevention, and record-keeping purposes, which may override an erasure request.
• Right to restriction: you may request that cj77 restricts the processing of your personal data in certain circumstances, for example while the accuracy of data is being verified following a rectification request.
• Right to data portability: where processing is based on your consent or on a contract, you may request that cj77 provide your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
• Right to object: you may object to cj77 processing your personal data where processing is based on legitimate interests, including profiling. cj77 will cease processing unless there are compelling legitimate grounds that override your interests or where processing is required for legal claims.

cj77 will respond to all verified data rights requests within 30 days of receipt. Where a request is complex or we have received a high volume of requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it.

cj77 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that your login credentials, payment data, and personal information cannot be intercepted in transit.
• Encrypted at-rest storage of sensitive personal data and financial records using AES-256 encryption on all cj77 servers and database systems.
• Two-factor authentication (2FA) available for all player accounts, and mandatory for withdrawal requests above defined thresholds, to prevent unauthorised account access.
• Regular third-party security audits and penetration testing conducted by independent cybersecurity specialists to identify and remediate vulnerabilities before they can be exploited.

While cj77 takes all reasonable precautions to protect your personal data, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your cj77 account has been compromised, please contact our support team immediately at [email protected].

The cj77 platform is strictly intended for use by adults aged 21 years and above. cj77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data from our systems and close the associated account.

cj77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will endeavour to notify registered players by sending a message to the mobile number or email address associated with their account, or by displaying a prominent notice on the cj77 platform.

The date at the top of this page indicates when this Policy was last reviewed and updated. We encourage you to review this Policy periodically to stay informed of how cj77 is protecting your information. Your continued use of the cj77 platform after the publication of a revised Policy constitutes your acceptance of the changes.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way cj77 handles your personal data, our dedicated support team is available 24 hours a day, 7 days a week, and will respond to privacy enquiries within 30 days.

You may reach our Data Protection contact by email at: [email protected]